Care Guide

We offer complimentary cleaning and servicing on Louise Jean Bespoke & Ceremonial pieces. During this service, we will clean and polish your full piece including the stones and metal. Claws and settings will also be inspected to check for trauma or damage. If your ring is white gold and requires rhodium re-plating, this can also be added into your service for an additional cost. 
We recommend having your ring serviced every 12 months.
Contact us for more information or to organise your complimentary clean!

First ensure it is a perfect fit.

If the ring is too loose, then it is likely to spin/move and possibly misshapen or knocked as a result.
Bent rings are also more prone to losing stones, especially if the claws/metal has been damaged.
Be aware of your surroundings and what surfaces your ring has contact with.

Over the lifetime of a ring, it is inevitable that it will scratch however we recommend to be very mindful of the environment your ring is in . Gardening work, lifting weights/heavy objects, putting away the dishes etc will cause more surface wear than standard every-day wear so it is best to remove during such activities.
Pavé settings/pointy claws are also more likely to snag or catch on certain materials so extra precaution should be taken to ensure the setting retains its integrity. 

Whilst Diamonds are the hardest natural material on Earth, this does not mean that are indestructible. Even though they can withstand a fair bit of abuse from general everyday wear - they can still be scratch, chipped or broken. 
Only a diamond can scratch a diamond. When your ring is not being worn, store it away so it will not come into contact with other diamond pieces.

We recommend to regularly check your ring for damage to the setting (part holding the diamond) to prevent it coming loose as a result.

This is a complimentary service we offer on all Louise Jean pieces.

Sapphire:
Sapphires are ranked 9 on the Mohs scale, making them second to diamond in hardness.
These gems generally require very little maintenance, but oil and grime does accumulate on and around the stone after everyday wear.
This does not affect the quality of the stone.
Warm soapy water with a gentle cleaning brushed (or toothbrush) and a soft cloth is the safest way to clean a Morganite.
A professional clean will remove all oil/dirt buildup and residue to bring the stone back to it's former glory.

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Morganite:
Morganite is ranked 7.5-8 on the Mohs scale, so it is a durable gemstone for ceremonial jewellery as long as it is treated with care to protect against scratching and hard knocks.
These beauties are quite susceptible to dirt/oil buildup - which means that over time and everyday wear, your ring may look dull in appearance. This does not affect the quality of the stone.
Warm soapy water with a gentle cleaning brushed (or toothbrush) and a soft cloth is the safest way to clean a Morganite.
A professional clean will remove all oil/dirt buildup and residue to bring the stone back to it's former glory.


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Emerald:
Emeralds are a stone of true beauty. Whilst they are durable and suitable for everyday wear, Emeralds do require extra care and attention when being worn and cleaned.

To clean, use a very soft brush and warm soapy (mild) water - only focus on the hard-to-reach areas. To clean the stone, a polishing/non-fibrous cloth will remove any soapy residue and dirt/oil buildup.
Avoid harsh cleaners/chemicals, ultrasonic cleaners and high heat.

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Australian Opal:
Opals are more delicate than other gemstones and are approximately the same hardness as glass (around 6.5 on Moh’s hardness scale).
When cared for, these beauties look amazing for years to come.
To clean, use mild detergent in warm water and a soft toothbrush or cloth. Avoid bleach, harsh chemicals and cleaners. 

Remove your opal jewellery if there is a chance it will be scratched or damaged (gym, working in the garden, household chores, etc.).
Avoid heat/rapid temperate changes, harsh chemicals/cleaners and ultrasonic cleaners.

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Sunstone:

Sunstones are quite delicate and have an approximately hardness ranking between 6 - 7.
When cared for, these unique stones can provide a lifetime of wearable beauty.
To clean, use mild detergent in warm water and a soft toothbrush or cloth. Avoid bleach, harsh chemicals and cleaners. 

Remove your sunstone jewellery if there is a chance it will be scratched or damaged (gym, working in the garden, household chores, etc.). 
Avoid heat/rapid temperate changes, harsh chemicals/cleaners and ultrasonic cleaners.

Extra care should be taken with pavé settings. 
When cleaning, always use a soft brush and non-fibrous polishing cloth (to avoid snags).

We recommend assessing your pavé regularly to check for lifted/damaged claws or loose stones.

Chains are very delicate and should be treated as such. Snapped chains are not a manufacturing fault.
We recommend regular cleaning with a polishing cloth to remove dirt/oil and maintain sparkle.
Chains can become easily tangled if not stored properly. If you are not wearing, keep your piece in it's box where it won't come into contact with other chains.
If tangled, do not pull. Place the pieces on a flat surface and use a sewing pin to seperate and unthread the clusters.

Refer to our blog post HERE

When your piece is not being worn, it is highly recommend that you store it in safely a ring/jewel box/pouch so it will not be in direct contact with another item of jewellery.
This will avoid scratching on the stones and/or metal.

The hardness of a metal is determined by the metal type and karat (9K, 14K, 18K & Platinum). For this reason, it is highly advised metals of the same karat are worn with each other to ensure the longevity and appearance of your pieces.